Watchful i is a personal-safety app built by a family, not a tech company. A simple traffic-light check-in keeps the people you trust gently in the loop — so everyday anxiety turns into calm assurance.
The person whose safety is being protected is a Seeker. The trusted people they invite to watch over them are Protectors. Only Seekers subscribe — Protectors are always free, no matter how many you invite.
Seekers
Anyone who wants a little reassurance about their own safety — heading home late, living alone, or simply wanting someone to know they're okay. Seekers hold the subscription and control who watches over them.
Protectors
The trusted family and friends a Seeker invites. Protectors are notified if a check-in is missed and can see location and recordings during an active alert. Always free — invite as many as you like.
Red
Urgent help
One touch signals an emergency. Location is shared and recording can begin, so your Protectors — and emergency services — can respond fast.
Orange
Watch me
A timed check-in for uncertain moments. If you don't confirm you're safe in time, it escalates automatically and alerts your Protectors.
Green
I'm safe
A simple all-is-well. Peace of mind for everyone who cares about you — reassurance, not surveillance.
Our framework
The RESCUE framework
What are the key components of an effective Rescue process which also achieve the “Peace of Mind” objective? Both those who are feeling threatened by the situation they face, the Seekers, and those concerned for their welfare and protection, the “Protectors”, need to have the following stages in hand.
R
Readiness
All parties think through the possibilities before the situation evolves, to ensure they are Ready to deal with it.
E
Efficient Action
A quick and easy process of responding to the need ensures that the control of the situation does not become clouded by anxiety, uncertainty or stress,
S
Safety Measures
Each coloured response initiates specific actions, pre-planned to take the appropriate steps to maximise the Seeker's safety.
C
Coordinated Assistance
The action steps are chosen to fit the needs of the situation, with selected resources and actions which match the urgency and the level of support required
U
Utilisation of Technology
The latest technology is used where it meaningfully improves safety., including AI based responses with matched automatic timing .
E
Evaluation
Data is collected and stored to evaluate both the immediate responses required, and to review the outcomes after the event for research and investigation purposes.
Plans & pricing
Priced for the people who need it most.
Protect your family members for less than 10c/day. Watchful i is honest, ad-free and independent. Only Seekers subscribe; Protectors are always free.
Billed monthly at $5 per Seeker, or save up to 45%by paying annually. Every plan includes unlimited free Protectors, all three alert levels, location tracking & recording, emergency-services access, 24/7 support and regular updates. Groups of 7–49 Seekers — contact us for Family-rate pricing.
Free trial
Your 30-day free trial
Every new subscriber gets a full 30 days free — no credit card to start, no obligation to continue, and no reduced version. You experience the app exactly as a paying subscriber would.
Ready when you are
Download the app and your trial begins immediately — no payment details requested at any point.
A complete, unrestricted experience from day one — RED, ORANGE and GREEN alerts, location tracking, audio and video recording, the full video training library, Protector connections and every self-monitoring function.
How it starts
Download from the Apple App Store or Google Play, follow the prompts to create your account, and the trial begins immediately — no credit card during the 30 days.
At the end
A subscription keeps full access. If you don't subscribe, premium features are disabled — but you can always call Emergency Services directly from the app, and a five-day grace period lets you restore access without interruption.
Our promise
Why isn't Watchful i free?
Free safety apps monetise by selling location data, showing ads when users are scared, limiting features to force upgrades, and disappearing when funding runs out. We chose a different path: your subscription keeps us independent, focused on your safety, and free from the pressure to monetise your fear.
No adsWe never monetise your fear.
No data sellingYour location stays yours.
No hidden upgradesOne honest subscription.
IndependentFunded by members, not investors.
Secure servers protect your location and recordings even when your phone is dead.
Offers & payment
Gifting, groups & how you pay
Gifting & groups
Gift subscriptions. Seekers are the subscribers, but payment can come from any source — gifting is arranged by the giver.
Groups of 7+: contact askwatchfuli@gmail.com.
No student or seniors discounts currently offered.
Payment & terms
Secure processing · Cancel anytime · No contracts.
VisaMastercardAmexApple PayGoogle Pay
Giving back
Community Access Programs
We offer subscriptions free of charge to selected community and not-for-profit organisations. Enquiries: askwatchfuli@gmail.com.
Free forever
Foundation Members
Early adopters selected Oct 2025–Mar 2026 (approx. 50 users). Commit to monthly feedback surveys, quarterly testing and testimonials.
Free while volunteering
Emergency Service Heroes
Active volunteers in Marine Rescue, SES, RFS, Ambulance and Surf Lifesaving. Annual re-verification required.
Free access for members of selected partner organisations. Enquiries welcome for community and not-for-profit groups.
Watchful i offers a free subscription as a Seeker to the serving member for their own safety.
As such, they are entitled to as many Protectors as they wish, free of charge, and the free component will be offset against any larger commitment they may choose for additional members.
This free offer continues while they remain a serving volunteer, and is capped for the first 2000 registrants, when a review will determine any expanded number limit.
This entitlement is valued at the annual rate for a single subscriber, currently $5 month or $42 on a yearly basis.
Any volunteer in any Australian group providing Community emergency assistance is eligible.
The same guidance you'll find in the app's Support section lives here too — getting started, setting up Protectors, using each alert level, billing and privacy. And Wi, our AI assistant, is one tap away.
Getting started
Create your account, invite Protectors, and run your first check-in.
Using alerts
When to use Red, Orange and Green — and how escalation works.
Billing & privacy
Trials, subscriptions, and exactly how your data is protected.
Wi
Meet Wi — our AI assistant
Wi is fully prepared to handle your current questions, queries, learning and feedback about the app. Simply type your question and Wi will work out a specific, direct response to your input.
Who we are
Meet the family behind Watchful i.
We're not a tech company trying to understand families. We're a family who happens to build technology — driven by an understanding of worry, anxiety and stress, and how to reduce them.
A personal welcome
A word from Ken
Co-founder Ken Alexander introduces Watchful i — the thinking behind it, the psychology of safety, and why peace of mind matters more than surveillance.
Our origin story
From a simple log-on, log-off idea.
The concept originated from Ken's experience with Marine Rescue NSW's log-on / log-off system — a simple, effective peace-of-mind mechanism. The insight: what if that same reassurance could be provided for everyday personal safety? Most safety concerns are not dramatic emergencies — they are everyday anxiety and worry.
Five years ago, Adelle Alexander faced a serious medical crisis. Recovering around the family dinner table, she asked: “How can we give back?” That question became Watchful i.
“We're not a tech company trying to understand families. We are a family who happens to build technology.”
KA
Ken Alexander
Chief Psychology Officer & Co-Founder
60+ years understanding human behaviour and safety psychology. Former Australian Army Psychology Corps officer, Marine Rescue NSW volunteer and KPMG partner. Ken has built awareness of behaviour under stress into every part of the app.
Mission: Make the psychology of safety accessible to everyone.
AA
Adelle Alexander
Co-Founder & Community Relations
5 years of psychology plus 30 years of teaching. Teacher, coach, mentor, administrator, mother and grandmother.
Mission: Keep families connected without helicopter parenting.
VS
Vishnu Shanker
Technology Representative
Platform and infrastructure: server hosting, backend, push and SMS alert delivery, security, backups, bug fixes and reporting — with emergency patches within 48 hours of a critical issue.
GC
Geoffrey Cole
Independent Adviser
Independent strategic adviser to Ken Alexander, offering honest external judgement. Successful business manager, entrepreneur and national champion retriever trainer.
The current team brings over 95 years of combined expertise. The founding group, active until the end of 2025, was a multi-generational family effort — including Gregory Alexander (psychologist, counsellor and business manager with IT expertise), Thomas Alexander (younger-generation business and social media) and app-development adviser Marcus Marten-Coney. Greg, Thomas and Marcus are no longer active, having helped bring the app to its present level; Watchful i is now managed by a smaller, focused team working steadily toward its original goals.
In the press
Our story, told by others.
Watchful i has been featured in two significant Australian publications — both highlighting the founders' story, the app's origins, and its focus on peace of mind rather than surveillance.
SmartCompany · Oct 2025
Meet the Sydney grandparents launching a smartphone app in retirement
By David Adams, Senior Business Journalist · 21 October 2025
A profile of Ken and Adelle Alexander tracing Watchful i to 2020, when Adelle's illness left the couple wanting to give back. It describes the traffic-light alert system and Protector/Seeker model, and the app's distinct focus on peace of mind rather than location sharing alone.
Take a break, then get back to business: the future of retirement
By Michelle Bowes · 17 November 2025
A feature on “ageless workers” featuring Ken (80) and Adelle (77) as retirees returning for a second act — not for money, but to stay active and give back. It explains the app's red/orange/green system and its origins in Ken's Marine Rescue NSW work.
Peace of mind, reduced anxiety, and everyday wellness.
Watchful i is built around three content pillars: Strength, Support and Safety. Together they help reduce worry, support independence and improve everyday wellbeing.
“Provide peace of mind and anxiety-reduced wellness through the content pillars of Strength, Support and Safety.”
Peace of Mind First
Anxiety reduction over purely technical features — every design decision considers psychological impact.
Intuitive by Design
Technology should reduce stress, not create it. Accessible across all ages and abilities.
Empowerment Through Independence
Build confidence rather than dependency; self-monitoring promotes personal growth.
Human-Centred Safety
Technology serves people. Personal relationships and trusted networks are central.
Reliable When It Matters
Functions even when technology is compromised — trust built through consistent operation.
Inclusive Protection
Relevant for all demographics and situations, across different circumstances.
Community
A growing community of care.
From foundation members to emergency-service volunteers and partner organisations, Watchful i is built around real people looking out for one another. Community and not-for-profit enquiries are always welcome.
Our blog is under development — a place for safety advice, the psychology of peace of mind, and updates from the Watchful i family. Check back soon, or ask Wi anything in the meantime.